Terms of Service - StayScout

1. Introduction

Welcome to StayScout ("we," "our," or "us"). StayScout is a housing aggregation platform that collects and organizes rental listings from various online sources and social media platforms. By accessing or using our website, services, or subscription plans (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

2. Service Description

StayScout aggregates housing listings from various online platforms and social media sources, using AI technology to filter, categorize, and present them in an organized format. We provide:

Aggregated housing listings from online platforms and social media sources
AI-powered filtering and categorization of listings
Real-time alerts for new listings matching your preferences
Search and filtering tools to help you find suitable housing
Links to original posts for direct contact with property posters

3. Eligibility and Account Registration

You must be at least 18 years old to use our Services. To access our listings and features, you must create an account and provide accurate information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Subscription and Payment

StayScout is a paid subscription service. We offer various subscription plans. All payments are processed securely through Stripe. Subscriptions automatically renew unless cancelled. You may cancel your subscription at any time through your account settings.

Refunds are handled on a case-by-case basis. If you're not satisfied with our service, please contact us within 7 days of your initial subscription.

5. Data Sources and Accuracy

Our listings are sourced from publicly available online platforms and social media sources. We do not create, verify, or guarantee the accuracy of housing listings. All listings are provided "as is" and users must verify information independently by contacting the original posters. We are not responsible for the accuracy, availability, or quality of any housing listings.

6. AI-Powered Analysis

Our Services include AI-powered functionality to analyze, categorize, and filter housing listings. This technology helps organize information but may not be 100% accurate. You acknowledge that AI analysis is provided on an "as is" basis and you are responsible for verifying all housing information before making any decisions.

7. Prohibited Uses

You agree not to use our Services to:

Scrape, copy, or reproduce our data for commercial purposes
Attempt to reverse engineer our AI filtering algorithms
Share your account credentials with others
Use automated tools to access our Services beyond normal usage
Post fake or misleading housing listings (we aggregate, not create listings)
Violate any applicable laws or regulations
Interfere with or disrupt our Services

8. Third-Party Content and Links

Our Services include links to third-party posts and content from various online platforms. We do not control or endorse this content. Your interactions with third-party property posters are entirely between you and them. We are not responsible for any disputes, damages, or issues arising from these interactions.

9. Geographic Coverage

StayScout operates in select cities and regions, with plans to expand coverage over time. Service availability and listing coverage may vary by location and are subject to change without notice.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our Services, you agree to our privacy practices as outlined in our Privacy Policy.

11. Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. Our Services may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We reserve the right to modify or discontinue our Services with reasonable notice.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, STAYSCOUT SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF OUR SERVICES, HOUSING DECISIONS, FINANCIAL LOSSES, MISSED OPPORTUNITIES, OR ANY OTHER CLAIM. YOU USE OUR SERVICES ENTIRELY AT YOUR OWN RISK.

13. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE SPECIFICALLY DISCLAIM ANY WARRANTIES REGARDING THE ACCURACY, AVAILABILITY, OR SUITABILITY OF HOUSING LISTINGS. WE DO NOT WARRANT THAT OUR AI ANALYSIS IS ERROR-FREE OR THAT YOU WILL FIND SUITABLE HOUSING THROUGH OUR PLATFORM.

14. Termination

We may suspend or terminate your access to our Services at any time for violation of these Terms or other reasonable cause. You may cancel your subscription at any time. Upon termination, your access to our Services will cease, though these Terms will continue to apply to your prior use.

15. Changes to Terms

We may update these Terms periodically to reflect changes in our Services or legal requirements. We will notify users of material changes via email or platform notification. Continued use of our Services after changes constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions about these Terms or our Services, please contact us at our contact page.